Your name

Company name

Email address

Position

How would you rate the efficiency and clarity of our ordering process? How would you rate the efficiency and clarity of our ordering process? Excellent Good Average Not very good

Are there any improvements you'd suggest to streamline the ordering process?

How effective do you find our communication regarding orders, changes, and updates? How effective do you find our communication regarding orders, changes, and updates? Excellent Good Average Not very good

Are there additional information or communication channels you would prefer?

How satisfied are you with our payment process and terms? How satisfied are you with our payment process and terms? Very satisfied Fairly satisfied Not that satisfied Completely unsatisfied

How would you describe our partnership in terms of collaboration and mutual support? How would you describe our partnership in terms of collaboration and mutual support? Excellent Good Average Not very good

Are there ways we can enhance our relationship for better collaboration?

In the case of problems or disputes, how satisfied are you with our approach to resolution? In the case of problems or disputes, how satisfied are you with our approach to resolution? Very satisfied Fairly satisfied Not very satisfied Completely unsatisfied

How consistent and stable is our demand for your products/services? How consistent and stable is our demand for your products/services? Extremely constant Very constant Fairly constant Not very constant

On a scale of 1 to 10, how satisfied are you with us as a customer? On a scale of 1 to 10, how satisfied are you with us as a customer? 1 2 3 4 5 6 7 8 9 10

What are our strengths, and where do you see opportunities for improvement?